We're happy to help.
Getting started
Hotelify works by forwarding your hotel confirmation emails to the tracking address.
- Sign in and open Settings.
- Copy the forwarding address — it looks like track@auth.hotelify.dev.
- Forward any hotel confirmation email to that address from your verified email account.
- Your reservation will appear in the app within a few seconds.
My forwarded email didn't show up
- Make sure you forwarded from the email address linked to your Hotelify account. Emails from unrecognized addresses are not processed.
- Check that the email is an actual hotel confirmation — pre-arrival offers, receipts, and marketing emails are ignored.
- If the email arrived but no reservation was created, email us at support@hotelify.dev and include the hotel name and booking date.
Delete my account
You can delete your account directly in the app: open Settings and tap Delete Account at the bottom. This permanently deletes your account and all associated data immediately.